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Privacy

This subject generates paperwork about buildings, so the useful thing to say is which of that paperwork we do not have. The answer is all of it.

Key point

No test reports are held here, and no note of what assembly sits at any address. The site carries no form. A telephone call leaves a ZIP code, the kind of assembly and the number it came from, and goes to one contractor.

CrossConnect is a referral service, not a contractor. We connect property owners and managers with independent contractors. Backflow assembly testing is normally restricted to testers holding a specific certification and using calibrated equipment, and the report usually has to reach your water purveyor — ask to see the certification and ask who files the report. We carry out no testing, we certify nobody, we do not set prices, and we never charge callers anything. Nothing here selects a device for any installation or states that any assembly is passing.

We hold no reports about anybody

Worth saying first, given what this trade runs on. We keep no test reports, no record of what assembly is at any address, no history of passes or failures, and no correspondence with any water purveyor. We file nothing on anybody’s behalf and we receive nothing.

Your test record sits with your tester and your purveyor. It does not pass through here.

Nothing here to fill in

No form, no scheduling tool, no account, no email capture, no chat window. Every page is a fixed file written before you arrived. You cannot give this website your address because it has nowhere to put it.

So reading every page here and never telephoning leaves us knowing nothing whatever about you.

What a single call records

A ZIP code, the kind of assembly and what you need, so the call can reach a contractor who covers your area. Your number arrives because you dialed, with the time and the length of the call.

Not the name on the property, not the street address, and nothing about any previous test.

Who receives the call

To the contractor who answers, because they cannot bring the right gauge and the right paperwork for an assembly they have not heard described. Nowhere else.

We do not sell contact details, we do not build lists out of calls, and we report nothing to any purveyor or authority.

Having it erased

Write to [email protected] with the number you called from and ask. It is the only thing the record is filed under, which is the other side of never having asked whose property it was.

Know what is on the tag before you call.Make, model, size and the date of the last test are usually stamped or tagged on the assembly itself, and they decide which test kit and which paperwork the visit needs. We will route you to somebody who covers your area, selected on the ZIP code of the property, and you are never charged. Backflow is our specialty, though the number will take any plumbing request on the property.

Call (888) 764-9890
Call (888) 764-9890